We have three(3) CWA Health Care Benefits
Coordinator positions negotiated by the union to assist you with benefit problems. John
Petrini, is available for questions/problems which may arise concerning the Managed Care
Network, Medical Expense Plan, Dental Expense Plan and Vision Care Plan. His telephone
number is 1-800-627-0200. (If you have problems with your HMO, he cannot help since we do
not negotiate HMO coverage.) Bill Sonnec and Victoria Kintzer are available to help you
with CORE/FMLA issues. Their telephone number is 1-888-571-7218.
Below is a sampling of some benefits negotiated
through Contract Bargaining and the time at which they become effective. For more specific
information on each, refer to either your Benefits Book, Union Contract or by calling the Benefits
Hotline number 1-877-BELL ITC if appropriate
Upon starting with Verizon, you are entitled to the
following:
Savings & Security Plan - company will match
82%. SIGN UP NOW!!!! Call 1-877-Bell ITC to enroll.
Anticipated Disability Leave - allows you to
take unpaid time off work immediately prior to an expected period of disability.
Paid Absence Due to Illness - you are entitled
to sick pay benefits from day 1 of employment. See contract under Section A4 or Benefits
Book for further details on pay treatment. (If you are met with regarding your absence or
put onto a Step of the Regional Attendance Policy, notify your Chief Steward immediately.)
Advantage Insurance Program-
Employees can
voluntarily purchase at their own expense, insurance products with group discounts from
two major national insurance companies. Programs include homeowners, auto and umbrella
liability policies.
Care of Newborn Child Leave - allows new mothers
and fathers to take a leave to care for their newborn natural or just adopted children up
to one year of age for up to 12 months.
Gradual Return to Work from Care of Newborn Child
Leave- Effective 1/1/2001, an employee on Care of Newborn Child Leave or a Disability
Absence Leave as a result of the birth or adoption of a child shall be permitted to return
to work on a reduced schedule. The combination of CNC Leave and/or Disability Absence
Leave, and GRW shall not exceed the 12 month period currently in effect for CNC Leave.
LifeBalance-
Youve got a lot going on in
your life. EnterLifeBalance-your employee work-life program. Designed with your unique
needs in mind, LifeBalance delivers practical solutions, information, advise and support.
Free, confidential assistance with all the issues of daily living - anytime. Such as
Parenting and Child Care, Education, Financial, Legal and Older Adult issues.
Preparing for College, looking for a college, grants, moving and looking for schools, pet
sitting, day care locations...................... Call 1-800-791-6679 - 24 hours a day,
every day or log on to
www.lifebalance.net
Provide the User name: Bellatlantic, Password: 10000
Employee Assistance Program - provides short
term counseling, referral to additional professional help, if necessary, and/or post
referral follow-up services. Call 1-800-845-0632
Tuition Assistance Plan - company reimbursed
classes with no caps for regular full-time and regular full-time term associates. Call
Future Link @1-800-497-LINK or call JESS the Facts @1-888-ASK-Jess and request document
#5400 for a listing of forms.
Future Link email address is:
www.ba-futurelink.net
Enter user name: bellatlantic Password is 1000
(Education & Career Advising, Home Study
Courses, PM Education Classes, Library Resources, Tuition Assistance information and forms
available at this site.)
JESS the Fax - information available via fax for
multitude of subjects. Fax # 888-ASK-JESS or call 703-974-3775
FutureLink - program to help enhance your career
planning strategy. Call 1-800-497-5465 X178; Home Study Department - 1-800-497-LINK
RAMP - system which provides information on jobs
available in Bell Atlantic. A PED Form must be on file and you may need to meet a time and
title requirement in your current position. This is a unilateral plan designed by the
company, not negotiated with the union. See RAMP Book for further information.

EFFECTIVE ON THE 1ST OF THE MONTH IN WHICH THE
EMPLOYEE ATTAINS THREE(3) MONTHS OF SERVICE, YOU ARE ENTITLED TO THE FOLLOWING:
Medical Expense Plan - paid by the company. You
should have already enrolled. If not, you need to contact 1-877-BellITC for enrollment.
OR
Managed Care Network - call 1-800-243-2406
(depends on area you are located in), or see options under HMOs Prescription Drug Plan
Experience personalized pharmacy and health
information online, anytime.
http://www.merckmedco.com
Assisted Reproduction & Fertility Treatments
(effective 1/1/2001)) Up to $10,000 per 12-month period, subject to a $20,000 lifetime
maximum per family. Certain conditions and restrictions apply for MCN or MCN.
Chiropractic Care Without Referral(effective
1/1/2001 Under the MCN, MEP plans, no requirement for a referral by a primary care
physician in order to be eligible for coverage - for up to $750 annual maximum by a
chiropractor.
Obesity Treatments(effective 1/1/2001)
Under the
MCN, MEP plans, shall cover medically necessary treatment of clinical obesity, subject to
prior authorization from the benefit administrator.
Hearing Aids-
Under the MCN and MEP plans,
purchase of one or more hearing aids with a maximum reimbursement of $1,000 for any such
hearing aids over 24 months. ($1,000 coverage effective 1/1/2001)
Accident Disability Benefit - provides benefits
for the entire time you are totally disabled due to a job related accidental injury.
Dental Expense Plan - provided by the company.
DMO - dental coverage similar to an HMO. Before
enrolling, verify with your dentist that they are part of this network.
Davis Vision Care - you pay only a $10 copayment
for a vision examination. There is no additional fee for a contact lens examination. No
claim forms are needed. Once every two years, you and your eligible, enrolled dependents
can receive:a comprehensive eye examination, a new eyeglass frame and a new prescription
eyeglass lenses or prescription contact lenses.
Lasik eye surgery providers(effective 1/1/2001)
Under
the MCN, MEP or HMO option, the applicable medical plan will be supplemented by a program
which provides access, on an employee-paid basis, to a discounted network of LASIK eye
surgery providers.

AT SIX(6) MONTHS OF SERVICE, YOU ARE
ENTITLED TO THE FOLLOWING:
Long Term Care Insurance Plan - based on medical
necessity and inability to perform certain activities.
Sickness Disability - enrollment is automatic.
Refer to your benefits book for details.
Long Term Disability - enrollment is automatic.
Pays monthly benefits for a disability resulting from a non job related accidental injury
or sickness that lasts longer than 53 weeks. See Benefits Book for details.
Basic Life Insurance - pays benefits to your
beneficiary in the event of your death for any reason. See your Benefits Book under
"Insurance Plans" for more details.
Accidental Death & Dismemberment Insurance -
provides benefits if you die, lose your limbs, or totally and permanently lose your sight
due to accidental causes due to the result of several circumstances. See your Benefits
Book under "Insurance Plans" for more details.
Dependent Accidental Death & Dismemberment -
pays if your eligible dependent dies in an accident or suffers certain severe accidental
injuries. See Benefits Book under "Insurance Plans" for more details.
Supplementary Life Insurance - term insurance of
no cash value. Only available in addition to your basic coverage. See Benefits Book under
"Insurance Plans" for more details.
Dependent Group Life Insurance - able to
purchase through the Verizon insurance plan to insure the lives of your eligible
dependents. See Benefits Book under "Insurance Plans" for more details.
Deferred Vested Pension - should you leave the
company before you are eligible for a Service Pension, you may be eligible for a Deferred
Vested Pension.
Disability Pension - if you are an active
employee and become totally disabled and are not eligible for a Service Pension, you will
be eligible for a Disability Pension under certain conditions. See Benefits Book under
"Pension Plan" for more details.

Other Information of Importance:
Mileage Reimbursement - the distance from the
point of departure to destination, reduced, where applicable, by the mileage from the
employees home to the employees normal work location. See Contract Book for
more details. (If you are assigned to a different office other than your home office -
this would apply. i.e. travel from home to normal work location is 10 miles. Travel from
home to training location is 60 miles. You would therefore be reimbursed for 50 miles.)
Pensions:
Service Pension
- when you meet one of the
required combinations of age and net credited service; these range from retirement at any
age with 30 years of net credited service to retirement at age 65 with 10 or more years of
net credited service;
Disability Pension - when you terminate
employment because of a total disability caused by illness or an off-the-job accident and
you have at least 15 years of net credited service; and
Vested Pension - when you have at least five
years of vesting service and your employment terminates but you are not eligible for a
service or disability pension.
On the above, see Benefits Book under "Pension
Plan" for more details.
Pension Cashout - currently negotiated until
12/31/2003 Allows cashout of pension money. Restrictions with cashout if subsequently
rehired. Discuss Cashout Agreement with your Union Office as well as financial advisor for
details.
Wage Credit - when going through the hiring
process, the HR employee "should have" discussed with you previous experience
that could warrant a higher starting wage. There are specific guidelines available to you
through your Chief Steward that you can review and confirm that you were treated
appropriately.

For Verizon Members.....
You can request and receive a free
questionnaire that assesses your current lifestyle behaviors that can affect your health.
Call 1-800-678-6603 to request a Lifestyle Profile be mailed to your home address.
Looking for the right Health Club Shouldn't be a Workout!
Verizon has joined with WellQuest to offer you and your family a
convenient and affordable means of maintaining a fit and healthy lifestyle.
How it works................
For a one-time registration feee of only $40 for you and $20 for
each additional family member, plus a low monthly fee, you can access WellQuest's growing
network of clubs across the country. You choose your primary fa
cility from the clubs
listed in WellQuests's brochure and pay WellQuest a monthly fee to maintain your
membership. Your discounted monthly fee represents the lowest monthy rate avilable.
Your membership gives you unlimited access to your primary club.
In addition, you may use any other network club for up to four visits each month for a
maximum of 16 visits per year per club at no additional charge.
Questions???????????Call WellQuest at 1-800-595-8448

General
Information About Your Benefits
Verizon's Bell
Atlantic InTouch Center
1-877-235-5482
1-800-877-8334 (TTY for hearing and speech impaired)
To speak with an InTouch Representative
Dial 1-877-235-5482, then press **0
Medical Plan
Managed Care Network (MCN) and Medical Expense Plan (MEP)
 |
Aetna U.S.
Healthcare
Claims and Appeals Administrator
1-800-884-1467
TTY-1-800-325-5976
www.aetnaushc.com
|
 |
Member
Services
1-800-247-5482
TTY-1-800-325-5976
|
Prescription
Drug Program
 |
Merck-Medco
Claims and Appeals Administrator
1-800-455-6903
1-800-759-1089
www.merckmedco.com
|
 |
Member
Services
1-800-770-2811
1-800-759-1089
|
For
pharmacists only:
To receive
prior authorization for drugs listed in the SPD under "Medications That Require a
Double Check" 1-800-841-5345
To initiate a
review for the drugs listed as requiring less review in the SPD under "Medications
That Require a Double Check" 1-800-753-2851
Other
Medical Plan Contacts
 |
Employee
Assistance Program
Value Options
1-800-845-0632
|
 |
Disease
Discount Information
Health Management Corporation
1-800-523-9279
|
 |
Lasik
Discount Information
Davis Vision, Inc.
Claims Administrator
1-877-999-7006
TTY-1-800-523-2847
www.davisvision.com
|
 |
Provider
Order Directory Line
1-800-559-9848
|
 |
Qualified
Order Team
Qualified Medical Child Support Orders (QMCSOs)
1-800-569-6963
|
 |
COBRA
ADP COBRA Services
1-800-891-0535
|
Dental
Expense Plan
 |
PDP or Out
of Area Option
Metropolitan Life Insurance Company
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-800-988-8331
www.metlife.com/dental
|
 |
Standard
Option
Aetna USHC
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-800-523-6282
www.aetnaushc.com
|
 |
DMO Option
Aetna USHC
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-800-843-3661
www.aetnaushc.com
|
Other Dental
Expense Plan Contacts
 |
Qualified
Order Team
Qualified Medical Child Support Orders (QMCSOs)
1-800-569-6963
|
 |
COBRA
ADP COBRA Services
1-800-891-0535
|
Vision Care Plan
For
CWA-Represented Associates
Davis Vision,
Inc.
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-877-999-7006
TTY-1-800-523-2847
www.davisvision.com
For
IBEW-Represented Associates
Vision Service Plan (VSP)
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-800-877-7195
TTY-1-800-428-4833
www.vsp.com
Other Vision
Care Plan Contacts
 |
Qualified
Order Team
Qualified Medical Child Support Orders (QMCSOs)
1-800-569-6963
|
 |
COBRA
ADP COBRA Services
1-800-891-0535
|
Reimbursement
Accounts
Acordia
National
Claims and Appeals Administrator, Benefits Administrator and Member Services
Inside West Virginia:
1-800-942-7474
Outside West Virginia
1-800-221-4362
Other
Reimbursement Accounts
 |
Qualified
Order Team
Qualified Medical Child Support Orders (QMCSOs)
1-800-569-6963
|
 |
COBRA
ADP COBRA Services
1-800-891-0535
|
 |
Survivor
Benefits
Metropolitan Life Insurance Company
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-800-638-4228
TTY-1-800-984-8652
|
Disability
Plans
Sickness and
Accident Disability Plan
CORE,
Inc.
Claims and Appeals Administration and Benefits Administrator
1-800-652-0026
Long
Term Disability Plan
Metropolitan
Life Insurance Company
Claims and Appeals Administrator and Benefits Administrator
1-800-638-4228 Option 2
Long Term
Care Insurance
Mutual of Omaha
Claims and Appeals Administrator, Member Services and Long-Term Care Hotline
1-800-877-1052
Income
Security Plan
Verizon's
Claims Review Committee
c/o Verizon's Bell Atlantic InTouch Center
Claims Administrator
1-877-235-5482
TTY-1-800-877-8334
Savings
Plan
Verizon's
InTouch Center
Benefits Administrator
1-877-235-5482
TTY-1-800-877-8334
Other
Savings Plan Contact
Qualified Order
Team
Qualified Domestic Relations Orders (QDROs)
1-800-569-6963
Pension
Plan
Verizon's
Bell Atlantic InTouch Center
Benefits Administrator
1-877-235-5482
TTY-1-800-877-8334
Other
Pension Plan Contacts
 | Pension
Benefit Guaranty Corporation
Plan Insurance
1-202-326-4000
|
 |
Qualified
Order Team
Qualified Domestic Relations Orders (QDROs)
1-800-569-6963
|
Additional
Benefits and Programs
Educational
Assistance
Education Loan
Program
ConSern
1-800-SOS-LOAN (1-800-767-5626)
www.consern.com
(password: sosloan)
Tuition
Assistance Plan
Bell Atlantic South Administrator
Jess the Fax
1-800-497-5465
1-888-ASK-JESS
FMLA
Absence
Reporting Center
1-800-652-0026
Founders'
Grant Program
Salomon Smith
Barney
Inside the United States:
1-800-665-6483
Outside the
United States:
1-212-615-7839
Leaves of
Absence
Benefits
Delivery Office
1-877-235-5482
LifeBalance
LifeBalance
1-800-791-6679
TTY-1-800-346-9188
www.LifeBalance.net
Verizon
Scholarship Program for Children of Associates
Citizen's
Scholarship Foundation of America, Inc. (CSFA)
1-800-360-7955
www1.csfa.org/Verizon
Verizon
Foundation
1-800-360-7955
www.Verizon.com/foundation