CWA Local 13500
 

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CWA Local 13500

 


Click Here for 2013 Annual Enrollment Information

Important Information You Should Know About 2013 Annual Benefit Enrollment

 

bullet There are changes to all Medical plan options and prescription drug coverage and you should review all the material before making decisions.
bullet YOU must certify that neither you nor your covered dependents use tobacco in order to receive the non-tobacco user discounted rate.
bullet If you do NOT certify that you and your covered dependents do not use tobacco, you will be defaulted into the Tobacco user category and you will pay $600 more for medical coverage.
bullet Tobacco users can complete a Tobacco Cessation Program which will qualify them for the $600 reduction.
bullet You must complete the Health Assessment before December 31, 2012, through Benefit Connection to qualify for the $100 deduction for medical coverage. The Health Assessment is a simple, confidential questionnaire which takes about 10 minutes to complete. Starting November 7, 2012, you can take the Health Assessment, accessible through Benefits Connections.   ( www.verizon.com/benefitsconnection )

 

bullet If you are satisfied with your current health plan and want to continue it, there is nothing you need to do to select a new plan.  But you still must complete the Health Assessment questionnaire and certify that neither you nor your covered dependents use tobacco to qualify for the deductions. 
bullet EPO is no longer open to new enrollments. If someone who now has the EPO choses another plan then they will no longer be able to re-enroll in the EPO in the future.
bullet For those retiring January 1, 2013 and later, if you are enrolled in an HMO/EPO at retirement, you may continue in it as long as it is offered and/or until Medicare –eligible.
bullet If you are not enrolled in an HMO/EPO at retirement, you cannot enroll in an HMO/EPO as a retiree.

 

New Benefit Center

 

Starting with Annual Enrollment, Verizon will transition to Xerox HR Solutions. Hewitt will no longer handle Verizon Benefits after December 31, 2012. The NEW Verizon Benefit Center can be reached at 1-855-4VzBens (1-855-489-2367).

You can access 2013 Annual Enrollment information online at Benefits Connections: www.verizon.com/benefitsconnection

You should continue to call the current Benefits Center (1-877-4VZBens) 1-877-489-2367 until December 31, 2012 for 2012 benefits.

 

 

Important Reminder to those who do not have Internet Access or prefer to Call the Benefit Center

 

If you need any printed materials mailed to your home, call the Verizon Benefits Center at 1-855-4VzBens (1-855-489-2367) as soon as possible.  If you have not received your enrollment package you should contact the Benefits Center immediately.

 

Reminder

 

You MUST complete the Health Assessment questionnaire and you must certify that neither you nor your covered dependents use tobacco in order to qualify for the premium reductions.

 

 

As part of the new tools available through Benefit Resources, the Verizon Benefits Center will be mailing associates and pre-65 retirees, the third in the series of inserts for the mouse pad on December 2, 2003.  The mouse pad was originally sent with the 2003/2004 benefits renewal toolkit.  The insert is placed under the plastic cover of the mouse pad and can be used
as a reference for making decisions.  The mouse pad insert can also be accessed and printed through the eweb on the "Use Health Benefits" page.
Additional mouse inserts will be mailed throughout 2004.
To view the mousepad insert, click here.

We have three(3) CWA Health Care Benefits Coordinator positions negotiated by the union to assist you with benefit problems. John Petrini, is available for questions/problems which may arise concerning the Managed Care Network, Medical Expense Plan, Dental Expense Plan and Vision Care Plan. His telephone number is 1-800-627-0200. (If you have problems with your HMO, he cannot help since we do not negotiate HMO coverage.) Bill Sonnec and Victoria Kintzer are available to help you with CORE/FMLA issues. Their telephone number is 1-888-571-7218.

Below is a sampling of some benefits negotiated through Contract Bargaining and the time at which they become effective. For more specific information on each, refer to either your Benefits Book, Union Contract or by calling the Benefits Hotline number 1-877-BELL ITC if appropriate

Upon starting with Verizon, you are entitled to the following:

Savings & Security Plan - company will match 82%. SIGN UP NOW!!!! Call 1-877-Bell ITC to enroll.

Anticipated Disability Leave - allows you to take unpaid time off work immediately prior to an expected period of disability.

Paid Absence Due to Illness - you are entitled to sick pay benefits from day 1 of employment. See contract under Section A4 or Benefits Book for further details on pay treatment. (If you are met with regarding your absence or put onto a Step of the Regional Attendance Policy, notify your Chief Steward immediately.)

Advantage Insurance Program- Employees can voluntarily purchase at their own expense, insurance products with group discounts from two major national insurance companies. Programs include homeowners, auto and umbrella liability policies.

Care of Newborn Child Leave - allows new mothers and fathers to take a leave to care for their newborn natural or just adopted children up to one year of age for up to 12 months.

Gradual Return to Work from Care of Newborn Child Leave- Effective 1/1/2001, an employee on Care of Newborn Child Leave or a Disability Absence Leave as a result of the birth or adoption of a child shall be permitted to return to work on a reduced schedule. The combination of CNC Leave and/or Disability Absence Leave, and GRW shall not exceed the 12 month period currently in effect for CNC Leave. 

LifeBalance- You’ve got a lot going on in your life. EnterLifeBalance-your employee work-life program. Designed with your unique needs in mind, LifeBalance delivers practical solutions, information, advise and support.
Free, confidential assistance with all the issues of daily living - anytime. Such as Parenting and Child Care, Education, Financial, Legal and Older Adult issues.
Preparing for College, looking for a college, grants, moving and looking for schools, pet sitting, day care locations...................... Call 1-800-791-6679 - 24 hours a day, every day or log on to
www.lifebalance.net
Provide the User name: Bellatlantic, Password: 10000

Employee Assistance Program - provides short term counseling, referral to additional professional help, if necessary, and/or post referral follow-up services. Call 1-800-845-0632

Tuition Assistance Plan - company reimbursed classes with no caps for regular full-time and regular full-time term associates. Call Future Link @1-800-497-LINK or call JESS the Facts @1-888-ASK-Jess and request document #5400 for a listing of forms.

Future Link email address is: www.ba-futurelink.net

Enter user name: bellatlantic Password is 1000

(Education & Career Advising, Home Study Courses, PM Education Classes, Library Resources, Tuition Assistance information and forms available at this site.)

JESS the Fax - information available via fax for multitude of subjects. Fax # 888-ASK-JESS or call 703-974-3775

FutureLink - program to help enhance your career planning strategy. Call 1-800-497-5465 X178; Home Study Department - 1-800-497-LINK

RAMP - system which provides information on jobs available in Bell Atlantic. A PED Form must be on file and you may need to meet a time and title requirement in your current position. This is a unilateral plan designed by the company, not negotiated with the union. See RAMP Book for further information.

EFFECTIVE ON THE 1ST OF THE MONTH IN WHICH THE EMPLOYEE ATTAINS THREE(3) MONTHS OF SERVICE, YOU ARE ENTITLED TO THE FOLLOWING:

Medical Expense Plan - paid by the company. You should have already enrolled. If not, you need to contact 1-877-BellITC for enrollment.

OR

Managed Care Network - call 1-800-243-2406 (depends on area you are located in), or see options under HMOs Prescription Drug Plan

Experience personalized pharmacy and health information online, anytime. http://www.merckmedco.com

Assisted Reproduction & Fertility Treatments (effective 1/1/2001)) Up to $10,000 per 12-month period, subject to a $20,000 lifetime maximum per family. Certain conditions and restrictions apply for MCN or MCN.

Chiropractic Care Without Referral(effective 1/1/2001 Under the MCN, MEP plans, no requirement for a referral by a primary care physician in order to be eligible for coverage - for up to $750 annual maximum by a chiropractor.

Obesity Treatments(effective 1/1/2001) Under the MCN, MEP plans, shall cover medically necessary treatment of clinical obesity, subject to prior authorization from the benefit administrator.

Hearing Aids- Under the MCN and MEP plans, purchase of one or more hearing aids with a maximum reimbursement of $1,000 for any such hearing aids over 24 months. ($1,000 coverage effective 1/1/2001)

Accident Disability Benefit - provides benefits for the entire time you are totally disabled due to a job related accidental injury.

Dental Expense Plan - provided by the company.

DMO - dental coverage similar to an HMO. Before enrolling, verify with your dentist that they are part of this network.

Davis Vision Care - you pay only a $10 copayment for a vision examination. There is no additional fee for a contact lens examination. No claim forms are needed. Once every two years, you and your eligible, enrolled dependents can receive:a comprehensive eye examination, a new eyeglass frame and a new prescription eyeglass lenses or prescription contact lenses.

Lasik eye surgery providers(effective 1/1/2001) Under the MCN, MEP or HMO option, the applicable medical plan will be supplemented by a program which provides access, on an employee-paid basis, to a discounted network of LASIK eye surgery providers. 

 AT SIX(6) MONTHS OF SERVICE, YOU ARE ENTITLED TO THE FOLLOWING:

Long Term Care Insurance Plan - based on medical necessity and inability to perform certain activities.

Sickness Disability - enrollment is automatic. Refer to your benefits book for details.

Long Term Disability - enrollment is automatic. Pays monthly benefits for a disability resulting from a non job related accidental injury or sickness that lasts longer than 53 weeks. See Benefits Book for details.

Basic Life Insurance - pays benefits to your beneficiary in the event of your death for any reason. See your Benefits Book under "Insurance Plans" for more details.

Accidental Death & Dismemberment Insurance - provides benefits if you die, lose your limbs, or totally and permanently lose your sight due to accidental causes due to the result of several circumstances. See your Benefits Book under "Insurance Plans" for more details.

Dependent Accidental Death & Dismemberment - pays if your eligible dependent dies in an accident or suffers certain severe accidental injuries. See Benefits Book under "Insurance Plans" for more details.

Supplementary Life Insurance - term insurance of no cash value. Only available in addition to your basic coverage. See Benefits Book under "Insurance Plans" for more details.

Dependent Group Life Insurance - able to purchase through the Verizon insurance plan to insure the lives of your eligible dependents. See Benefits Book under "Insurance Plans" for more details.

Deferred Vested Pension - should you leave the company before you are eligible for a Service Pension, you may be eligible for a Deferred Vested Pension.

Disability Pension - if you are an active employee and become totally disabled and are not eligible for a Service Pension, you will be eligible for a Disability Pension under certain conditions. See Benefits Book under "Pension Plan" for more details.

Other Information of Importance:

Mileage Reimbursement - the distance from the point of departure to destination, reduced, where applicable, by the mileage from the employee’s home to the employee’s normal work location. See Contract Book for more details. (If you are assigned to a different office other than your home office - this would apply. i.e. travel from home to normal work location is 10 miles. Travel from home to training location is 60 miles. You would therefore be reimbursed for 50 miles.)

Pensions:

Service Pension - when you meet one of the required combinations of age and net credited service; these range from retirement at any age with 30 years of net credited service to retirement at age 65 with 10 or more years of net credited service;

Disability Pension - when you terminate employment because of a total disability caused by illness or an off-the-job accident and you have at least 15 years of net credited service; and

Vested Pension - when you have at least five years of vesting service and your employment terminates but you are not eligible for a service or disability pension.

On the above, see Benefits Book under "Pension Plan" for more details.

Pension Cashout - currently negotiated until 12/31/2003 Allows cashout of pension money. Restrictions with cashout if subsequently rehired. Discuss Cashout Agreement with your Union Office as well as financial advisor for details.

Wage Credit - when going through the hiring process, the HR employee "should have" discussed with you previous experience that could warrant a higher starting wage. There are specific guidelines available to you through your Chief Steward that you can review and confirm that you were treated appropriately.

For Verizon Members.....

You can request and receive a free questionnaire that assesses your current lifestyle behaviors that can affect your health. Call 1-800-678-6603 to request a Lifestyle Profile be mailed to your home address. Looking for the right Health Club Shouldn't be a Workout!

Verizon has joined with WellQuest to offer you and your family a convenient and affordable means of maintaining a fit and healthy lifestyle.

How it works................

For a one-time registration feee of only $40 for you and $20 for each additional family member, plus a low monthly fee, you can access WellQuest's growing network of clubs across the country. You choose your primary facility from the clubs listed in WellQuests's brochure and pay WellQuest a monthly fee to maintain your membership. Your discounted monthly fee represents the lowest monthy rate avilable.

Your membership gives you unlimited access to your primary club. In addition, you may use any other network club for up to four visits each month for a maximum of 16 visits per year per club at no additional charge.

Questions???????????Call WellQuest at 1-800-595-8448

General Information About Your Benefits

Verizon's Bell Atlantic InTouch Center
1-877-235-5482
1-800-877-8334 (TTY for hearing and speech impaired)

To speak with an InTouch Representative

Dial 1-877-235-5482, then press **0

Medical Plan
Managed Care Network (MCN) and Medical Expense Plan (MEP)

bullet

Aetna U.S. Healthcare
Claims and Appeals Administrator

1-800-884-1467

TTY-1-800-325-5976

www.aetnaushc.com

bullet

Member Services
1-800-247-5482

TTY-1-800-325-5976

Prescription Drug Program

bullet

Merck-Medco
Claims and Appeals Administrator
1-800-455-6903

1-800-759-1089

www.merckmedco.com

bullet

Member Services
1-800-770-2811

1-800-759-1089

For pharmacists only:

To receive prior authorization for drugs listed in the SPD under "Medications That Require a Double Check" 1-800-841-5345

To initiate a review for the drugs listed as requiring less review in the SPD under "Medications That Require a Double Check" 1-800-753-2851

 Other Medical Plan Contacts

bullet

Employee Assistance Program
Value Options

1-800-845-0632
 

bullet

Disease Discount Information
Health Management Corporation

1-800-523-9279

bullet

Lasik Discount Information
Davis Vision, Inc.
Claims Administrator

1-877-999-7006

TTY-1-800-523-2847

www.davisvision.com

bullet

Provider Order Directory Line
1-800-559-9848

bullet

Qualified Order Team
Qualified Medical Child Support Orders (QMCSOs)

1-800-569-6963

bullet

COBRA
ADP COBRA Services

1-800-891-0535

Dental Expense Plan

bullet

PDP or Out of Area Option
Metropolitan Life Insurance Company
Claims and Appeals Administrator, Benefits Administrator and Member Services

1-800-988-8331
www.metlife.com/dental

bullet

Standard Option 
Aetna USHC
Claims and Appeals Administrator, Benefits Administrator and Member Services
1-800-523-6282

www.aetnaushc.com

bullet

DMO Option
Aetna USHC
Claims and Appeals Administrator, Benefits Administrator and Member Services

1-800-843-3661

www.aetnaushc.com

Other Dental Expense Plan Contacts

bullet

Qualified Order Team
Qualified Medical Child Support Orders (QMCSOs)

1-800-569-6963

bullet

COBRA
ADP COBRA Services

1-800-891-0535

Vision Care Plan

For CWA-Represented Associates

Davis Vision, Inc.
Claims and Appeals Administrator, Benefits Administrator and Member Services

1-877-999-7006

TTY-1-800-523-2847

www.davisvision.com

For IBEW-Represented Associates
Vision Service Plan (VSP)
Claims and Appeals Administrator, Benefits Administrator and Member Services

1-800-877-7195

TTY-1-800-428-4833

www.vsp.com

Other Vision Care Plan Contacts

bullet

 Qualified Order Team
Qualified Medical Child Support Orders (QMCSOs)

1-800-569-6963
 

bullet

COBRA
ADP COBRA Services

1-800-891-0535

Reimbursement Accounts

Acordia National
Claims and Appeals Administrator, Benefits Administrator and Member Services

Inside West Virginia:
1-800-942-7474
Outside West Virginia
1-800-221-4362

Other Reimbursement Accounts

bullet

Qualified Order Team
Qualified Medical Child Support Orders (QMCSOs)

1-800-569-6963

bullet

COBRA
ADP COBRA Services

1-800-891-0535

bullet

Survivor Benefits
Metropolitan Life Insurance Company
Claims and Appeals Administrator, Benefits Administrator and Member Services

1-800-638-4228

TTY-1-800-984-8652

 Disability Plans

Sickness and Accident Disability Plan

 CORE, Inc.
Claims and Appeals Administration and Benefits Administrator

1-800-652-0026

 Long Term Disability Plan

 Metropolitan Life Insurance Company
Claims and Appeals Administrator and Benefits Administrator

1-800-638-4228 Option 2

Long Term Care Insurance

Mutual of Omaha
Claims and Appeals Administrator, Member Services and Long-Term Care Hotline
1-800-877-1052

Income Security Plan

 Verizon's Claims Review Committee
c/o Verizon's Bell Atlantic InTouch Center
Claims Administrator

1-877-235-5482
TTY-1-800-877-8334

 Savings Plan

 Verizon's InTouch Center
Benefits Administrator

1-877-235-5482

TTY-1-800-877-8334

 

Other Savings Plan Contact

Qualified Order Team
Qualified Domestic Relations Orders (QDROs)

1-800-569-6963

Pension Plan

 Verizon's Bell Atlantic InTouch Center
Benefits Administrator

1-877-235-5482

TTY-1-800-877-8334

 Other Pension Plan Contacts

bullet

 Pension Benefit Guaranty Corporation
Plan Insurance

1-202-326-4000

bullet

Qualified Order Team
Qualified Domestic Relations Orders (QDROs)

1-800-569-6963

Additional Benefits and Programs

Educational Assistance

Education Loan Program
ConSern

1-800-SOS-LOAN (1-800-767-5626
)
www.consern.com
(password: sosloan)

Tuition Assistance Plan
Bell Atlantic South Administrator
Jess the Fax

1-800-497-5465
1-888-ASK-JESS

FMLA

Absence Reporting Center
1-800-652-0026

Founders' Grant Program

Salomon Smith Barney
Inside the United States:
1-800-665-6483

Outside the United States:
1-212-615-7839

Leaves of Absence
Benefits Delivery Office
1-877-235-5482

LifeBalance

LifeBalance
1-800-791-6679

TTY-1-800-346-9188

www.LifeBalance.net

Verizon Scholarship Program for Children of Associates

Citizen's Scholarship Foundation of America, Inc. (CSFA)
1-800-360-7955

www1.csfa.org/Verizon  

Verizon Foundation
1-800-360-7955

www.Verizon.com/foundation